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Pipe leaked again next day and also he came buy and fixed it again. By this time the tiles where coming up as well as carpet was spoiled.




We have called and left messages lots of times and also nobody returns our calls to let us recognize what is taking place. Lots of telephone calls over 3 months and also no return calls. I am 90years old as well as do not need this agravation. Desired Result, Call by the organization; Repair; Finish the task, We have chatted to the client and also requested the fixing estimate from their specialist.

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They left a mess in the driveway, cellar and one individual threw up in front yard. Broke bathroom and it dripped in basement after salesman stated they would need to remove it.


After repeated discussions and also them not showing up we informed them to fix the dripping window. Once more was told they do not do windows and also were informed the home window needs to be replaced. Desired End result, Payment change, We talked to the client on October 5th as well as all issues have actually been resolved with the exception of the window.

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I was informed to get estimate as well as then they would choose if the home window repair service or substitute would certainly be covered. He (James) would have to take it to his superiors to see if it would be authorized.


09/23/2021On Aug 3, 2021 I offered a $2000 deposit to buy a stroll in tub. It was going to be funded and set up for set up in Sept 15,2021. My financing never ever got accepted and I have been contacting us to obtain my deposit returned. Today I have left messages to both the company as well as my salesperson to examine the standing of my return.

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Desired End Result, Refund, We were notified on September 22, 2021 by Mr. **** that he had actually informed the financing business, which was discovering giving him with a financing, that he no longer wished to move forward. The refund was refined into accounts payable that day. It might take 10-14 days for Mr.


(The customer showed he/she DID decline the response from business.) The minutes they knew I wasn't authorized for money, I must have been notified. I should not need to call all the numbers I can discover to get my refund. It is a genuine hassle to stand up one more business that is offering the exact same solution to wait till I get my cash back.

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When I tried to use the bathtub, the circuit breaker kept stumbling. On Jan 21, 2021, I attempted to utilize the bathtub.




I told her that a person had already appeared and was taking treatment of it. (proceeded) Desired End result, I desire this bathtub out of my residence, my full amount refunded, $2,500 for the updated water heating unit that, I am contacting react to Ms. ***'s complaint. I desire to ask forgiveness for the issues she has actually had with her walk-in bathtub.

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We have actually gotten in touch with Ms - walk-in tub walk-in tub installers Charleston installers Charleston,. *** and also we are mosting likely to replace her existing walk-in tub with a new walk-in tub of the very same design and size with the same service warranty. Once the brand-new walk-in tub is set up and she is completely pleased with the bathtub and the installation, we will certainly resolve the inconvenience she has actually experienced throughout the duration where she was not able to utilize her walk-in tub.


We are not able to check out the accessory submitted by Ms. ***. *** File Attached *** This is an extension of my previous grievance that was not fixed to meet my fulfillment.

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Brian ******* called and also said he would certainly like to get me a completely brand-new tub. I asked him what sort of settlement I would certainly enter enhancement to a new tub. Every time I asked him, he would certainly state, we will need to wait to see what prices are included with the new bathtub.


Saturday, June 26, my new bathtub was lastly set up. After the brand-new tub was walk-in tubs Charleston mounted, he stated it was out of his hands and an additional division would certainly be handling the financial resources.

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I needed to continue calling him. On July 13, I had a missed out on phone call from someone from finance. I do not remember his name. We played phone tag for about a week. When I finally obtained him, he began claiming they generally pay $100 a month however considering that it had actually been six months, he would certainly offer me $200 a month.


He said, well I can have obtained you a booster. More Help He said he would certainly offer me an added $1,000 off since of the water heater.